Customer Solution Engineer Zuora

HelpfulRemote; Northern (KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

HelpfulRemote seeks a Sales Engineer to partner with Account Executives, delivering tailored product demos and addressing technical objections throughout the quote-to-cash cycle.

You will present to executives, share customer insights for product roadmap discussions, and help customers realize value from the platform after purchase. Requires 3+ years in SaaS sales engineering, MEDDIC exposure, and API language familiarity (Java/PHP/Ruby).

Qualifications

• At least three years of experience in sales engineering, solution consulting, or solution architecture in SaaS ERP/CRM/EPM.
• Strong presentation skills and familiarity with subscription revenue models.
• Experience with MEDDIC and knowledge of API development and programming languages (Java, PHP, Ruby).

Responsibilities

• Partner with Account Executives to support prospects and customers through the quote-to-cash cycle.
• Deliver tailored product demos and address technical objections.
• Present to executives and provide customer insights to the product roadmap.
• Help customers realize value from the platform after purchase.

Skills

Presentation skills

SaaS experience

MEDDIC knowledge

API knowledge

Tools

Java

PHP

Ruby

Job description

This role partners with Account Executives to support prospects and customers through the quote-to-cash sales cycle. Responsibilities include delivering tailored product demos, addressing technical objections, presenting to executives, contributing customer insights to product roadmap discussions, and helping ensure customers realize value from the platform after purchase.

Candidates should have at least three years of experience in sales engineering, solution consulting, or solution architecture within a SaaS business application environment such as ERP, CRM, or EPM. Strong presentation skills, familiarity with subscription and recurring revenue models, exposure to sales methodologies like MEDDIC, and working knowledge of API development and coding languages such as Java, PHP, or Ruby are expected.

This is a remote position based in the United States, with occasional in-person collaboration at team events, offsites, and office visits, plus travel as needed within an assigned territory.