Customer ServiceDispatcherInside Sales

Mr. Handyman serving Palm Harbor, Clearwater and Largo; Tarpon Springs (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) and matching

Medical, dental and vision insurance

Competitive wages, bonus and incentives

Paid holidays and PTO

Friendly team working environment

Job summary

Mr. Handyman serving Palm Harbor, Clearwater and Largo is seeking a Customer Service Representative in Tarpon Springs, Florida. This full-time position is ideal for someone with home service industry experience and requires excellent customer interaction skills over the phone. Responsibilities include managing office priorities, ensuring customer satisfaction, and using software tools like Office, Excel, and QuickBooks. The role offers a friendly team environment, benefits including 401(k), medical, dental, vision insurance, and paid time off.

Qualifications

• Strong customer service skills with extensive phone interaction.
• Self-starter with excellent organizational and detail-oriented abilities.
• Experience in construction or home service industry preferred.

Responsibilities

• Interact extensively with customers maintaining a friendly tone.
• Manage multiple office priorities and support projects.
• Provide excellent communication ensuring customer satisfaction.

Skills

Customer interaction

Organizational skills

Detail-oriented

Proficiency in Office

Proficiency in Excel

Knowledge of QuickBooks

Experience with Service Titan

Job description

Job Overview

We are seeking a friendly and outgoing business professional for our very fast‑paced office environment. This position is designed for someone with home service industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.

This front office work requires extensive customer interaction on the phone, a 100% customer satisfaction goal, and the use of computers, paperwork, some sales, and juggling multiple office priorities.

We are a local general contractor focusing on “smaller” projects ranging from a few hours to a few weeks. We are experiencing unprecedented demand for our services, which means a full‑time position with competitive wages.

Responsibilities and Qualifications

As a Customer Service Representative, you will:

• Interact extensively with customers over the phone, maintaining a friendly tone at all times.
• Work independently and be a self‑starter with strong organizational and detail‑oriented skills.
• Use computers efficiently (Office, Excel, QuickBooks).
• Assist in managing multiple office priorities and supporting projects.
• Provide excellent customer communication to ensure satisfaction.

Requirements:

• Be punctual and highly organized.
• Prior experience in the construction field is a plus.
• Service Titan experience is a plus.

Benefits

• 401(k) and matching
• Medical, dental and vision insurance
• Competitive wages, bonus and incentives
• Paid holidays and PTO
• Friendly team working environment