Customer Service - Work Study

Missouri State University; Springfield, Northern (MO, KY); Hybrid; USD 17,000 - 24,000; Part time

Job summary

Missouri State University is seeking a Work Study Customer Service assistant for the Springfield Campus. The role involves customer service for students, faculty, staff and visitors, answering phones, making copies, and assisting with marketing materials for School of Nursing events.

Applicants must be MSU students (non pre-nursing/BSN) and a Federal Work Study recipient. Typical hours are 10 per week, with a priority for work-study award holders.

Qualifications

• Must be a current MSU student.
• Non pre-nursing or BSN status required.
• Work Study Recipient required.

Responsibilities

• Customer service for students, faculty, staff and visitors.
• Answering phone.
• Making copies.
• Help with marketing promotional materials for School of Nursing events.

Education

MSU student

Job description

Please see Special Instructions for more details.

Proof of work study award (please note - only work study awarded students will be hired due to financial constraints)

Position Title

Position Title Customer Service - Work Study

Student Status

Student Status Work Study Required- You are required to be a Federal Work Study Recipient to hold this position.

Work Location

Work Location Springfield Campus

Department

Department School of Nursing

Hiring Range

Hiring Range 15.00

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Department/Employer Operating Hours

Department/Employer Operating Hours M-F; 8am - 5pm

How many hours per week are required?

How many hours per week are required? 10 hours preferred but negotiable

Description of Primary Duties

Customer service for students, faculty, staff and visitors; answering phone; making copies; help with marketing promotional materials for School of Nursing events

Required Qualifications

MSU student, NON pre-nursing or BSN students (due to confidentiality issues)

Required Certifications

NA

Additional Qualifications

NA

Special Instructions to Applicants

Proof of work study award (please note - only work study awarded students will be hired due to financial constraints)

Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972. This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America. The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [e-mail] , 417-836-4252.

Open Date

Open Date 08/17/2026

Close Date

Close Date 09/26/2026

Posting Number

Posting Number 20260112STU

Required Documents

• Work Study Award Letter (Student)

Optional Documents

• Resume
• Cover Letter

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Does your financial aid award letter show that you have a work study award for the current academic year?
  • Yes
  • No
• Are you a current Missouri State University Student? (Please review options carefully)
  • No
  • Yes. I am enrolled in 5 OR FEWER credit hours at Missouri State University
  • Yes. I am enrolled in 6 OR MORE credit hours at Missouri State University

Office of Human Resources

If you have questions:
Office of Human Resources
(t)417-836-5102
Monday - Friday
8 a.m. to 5 p.m.

Student Employment Services

If you have student employment questions:
Student Employment Services
(t)417-836-5627
Monday - Friday
8 a.m. to 5 p.m.