AVT Help Desk Operator Networking and Telecommunications - Work Study

Missouri State University; Springfield, Northern (MO, KY); Hybrid; USD 17,000 - 24,000; Part time

Job summary

Missouri State University in Springfield is seeking an AVT Help Desk Operator Networking and Telecommunications - Work Study to support campus IT services. This student position is restricted to Federal Work Study recipients and requires 10–20 hours per week on-site at the Springfield Campus.

You will answer phone calls, triage issues, and inform technical staff of problems, with additional duties as assigned.

Qualifications

• Good communication and phone skills are required.
• Punctual and attentive to detail.

Responsibilities

• Answering phone calls.
• Contacting and informing technical personnel of issues.
• Other duties as assigned.

Skills

Communication skills

Phone skills

Punctuality

Attention to detail

Job description

AVT Help Desk Operator Networking and Telecommunications - Work Study

Please see Special Instructions for more details.

Proof of work study award

Position Title

Position Title AVT Help Desk Operator Networking and Telecommunications - Work Study

Student Status

Student Status Work Study Required- You are required to be a Federal Work Study Recipient to hold this position.

Work Location

Work Location Springfield Campus

Department

Department Networking and Telecommunications

Hiring Range

Hiring Range 15.00/hr

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Department/Employer Operating Hours

How many hours per week are required?

How many hours per week are required? 10-20

Description of Primary Duties

Answering phone calls, contacting and informing technical personnel of technical issues. Other duties as assigned.

Required Qualifications

Good communication and phone skills, punctual and attention to detail.

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [e-mail], 417-836-4252.

Open Date

Open Date 09/01/2026

Close Date

Close Date 10/01/2026

Posting Number

Posting Number 20260134STU

Required Documents

• Resume
• Cover Letter
• Unofficial Transcripts - 1
• Work Study Award Letter (Student)

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How many credit hours are you enrolled in for the upcoming fall semester?

  (Open Ended Question)

• Does your financial aid award letter show that you have a work study award for the current academic year?
  • Yes
  • No

If you have questions:
Office of Human Resources
(t)417-836-5102
Monday - Friday
8 a.m. to 5 p.m.

If you have student employment questions:
Student Employment Services
(t)417-836-5627
Monday - Friday
8 a.m. to 5 p.m.