Customer Service - WFH

American Income Life: AO; Town of Aurora (NY); Remote; USD 50,000 - 85,000; Full time

Benefits offered by this job

Full benefits package

100% remote work

Flexible work schedule

Weekly pay plus performance bonuses

Annual incentive trips

Career development opportunities

Career development

Job summary

A leading supplemental benefits provider seeks motivated individuals for a remote role assisting union members with benefits information. Responsibilities include managing client calls, conducting presentations, and maintaining service standards. Candidates should have strong communication skills and a customer service background. Enjoy a full benefits package, flexible schedule, and performance-based bonuses. Apply now for a rewarding career with high earning potential.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Team player who works well with all levels of the organization.
• Legally authorized to work in the U.S. or Canada.
• Basic computer proficiency and ability to work in a digital environment.
• Team player who works well with all levels of the organization.
• Legally authorized to work in the U.S. or Canada.

Responsibilities

• Handle inbound and outbound calls with prospective clients.
• Set virtual appointments and conduct benefits presentations.
• Educate clients on available programs and coverage options.
• Complete applications and documentation with accuracy.
• Maintain high-quality service standards and client records.
• Participate in leadership training and development opportunities

Skills

Excellent verbal communication

Positive and energetic attitude

Customer service or sales background

Basic computer proficiency

Team player

Job description

We are the only 100% union-label supplemental benefits provider in the world, proudly serving over 40,000 unions and associations internationally. For more than 60 years, we’ve specialized in delivering supplemental and permanent benefit solutions to hardworking families who rely on us for financial security.

Position Overview:

We are looking for motivated and service-oriented individuals to join our remote team. You’ll work directly with union members who have requested benefits information, helping them understand their options and guiding them through the enrollment process.

Key Responsibilities:

• Handle inbound and outbound calls with prospective clients

• Set virtual appointments and conduct benefits presentations

• Educate clients on available programs and coverage options

• Complete applications and documentation with accuracy

• Maintain high-quality service standards and client records

• Participate in leadership training and development opportunities

What We’re Looking For:

• Excellent verbal communication and interpersonal skills

• Positive, energetic attitude and professional demeanor

• Strong customer service or sales background (preferred, not required)

• Basic computer proficiency and ability to work in a digital environment

• Team player who works well with all levels of the organization

• Legally authorized to work in the U.S. or Canada

What You’ll Receive:

• Full benefits package after initial period

• 100% remote work – no commuting required

• Flexible work schedule to fit your lifestyle

• Weekly pay plus performance-based monthly bonuses

• Annual incentive trips to destinations like Cancun, the Bahamas, Las Vegas, and more for top performers

• Career development and fast-track promotion opportunities

If you’re passionate about helping others, ready to grow in a supportive environment, and want a career that offers flexibility and high earning potential—apply today and take the first step toward a meaningful future.