Customer Service & Warehouse Operations Pro

Surface Prep Supply Inc; Haines City (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Surface Prep Supply is seeking an experienced, dependable Customer Service Representative to assist customers and support daily store and warehouse operations.

This hands-on position is ideal for someone who enjoys helping customers, working as part of a team, and maintaining an organized and efficient workplace. You will handle product selection, sales transactions, order fulfillment, calls, emails, and inventory organization.

Qualifications

• High school diploma or equivalent.
• At least 2 years in customer service.
• Proficiency in Word and Excel.
• Strong written and verbal communication.
• Warehouse experience preferred.
• Experience with paints/coatings/sandblasting supplies.
• Valid driver's license and clean MVR.
• Able to work 8:00am–5:00pm.
• Must pass pre-employment screening.

Responsibilities

• Provide prompt, courteous service to customers.
• Assist with product selection, sales, and order fulfillment.
• Answer calls and emails and enter orders.
• Safely load/unload vehicles and minimize damage.
• Receive, organize, and store inventory.
• Maintain a clean, safe, orderly work environment.
• Develop knowledge of company products.
• Work independently and as part of a team.
• Assist with special projects and other duties.
• Help ensure high levels of customer satisfaction.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Surface Prep Supply is seeking an experienced, dependable Customer Service Representative to assist customers and support daily store and warehouse operations.

This hands-on position is ideal for someone who enjoys helping customers, working as part of a team, and maintaining an organized and efficient workplace. You will handle product selection, sales transactions, order fulfillment, calls, emails, and inventory organization.