Team Member: Customer Service & Growth Path

Express Wash Concepts; Parma (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Uniforms provided

Paid vacation

Unlimited Wash Club

50% off retail items

Employee discounts

Job summary

Express Wash Concepts in Parma, OH is seeking a Team Member to deliver exceptional customer service and promote monthly Unlimited Wash Club packages. Starting pay is $15.00 per hour with opportunities to advance through leadership roles as you grow with the company.

You’ll work outdoors in varying weather, greet customers, upsell products, operate POS, and maintain safety and quality standards. This role includes training, uniforms, and employee benefits as part of a growing regional brand.

Qualifications

• High school diploma or equivalent or current enrollment.
• Ability to work flexible hours, including weekends.

Responsibilities

• Educate customers on the benefits of our Unlimited Wash Club.
• Greet and exceed customer expectations through strong first impressions.
• Upsell memberships and packages to new and existing customers.
• Operate basic retail equipment (POS, computer).
• Maintain quality control and safety standards.

Skills

Customer service

Sales

Upselling

Communication

Education

High school diploma or equivalent

Tools

POS system

Computer literacy

Job description

Express Wash Concepts in Parma, OH is seeking a Team Member to deliver exceptional customer service and promote monthly Unlimited Wash Club packages. Starting pay is $15.00 per hour with opportunities to advance through leadership roles as you grow with the company.

You’ll work outdoors in varying weather, greet customers, upsell products, operate POS, and maintain safety and quality standards. This role includes training, uniforms, and employee benefits as part of a growing regional brand.