Customer Service Trainer - Corporate

Uline; Kenosha (WI); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match, day one

Paid holidays and generous PTO

Tuition assistance program

Job summary

Uline is seeking a Customer Service Trainer for the Kenosha location to design and deliver impactful training that elevates service levels across North America. You’ll partner with Corporate HQ and regional teams to assess needs and implement solutions that drive performance.

The role emphasizes hands-on learning, strong communication, and leadership to foster growth and a culture of continuous improvement at Uline’s on-site facilities.

Qualifications

• Bachelor’s degree in adult learning, corporate training or related area, or equivalent experience.
• Experience with existing and emerging training methods and tools.
• Proficient in Microsoft Office.
• Excellent communication, interpersonal and leadership skills.

Responsibilities

• Design and conduct training sessions using a variety of techniques to support employee success and drive high performance.
• Evaluate Customer Service training needs and provide recommendations to improve processes and procedures.
• Serve as a liaison for training teams across Uline’s Corporate Headquarters and our regional facilities.
• Create a welcoming and positive learning environment that encourages employee growth and development.

Skills

Excellent communication

Interpersonal skills

Leadership skills

Training methods/tools

Education

Bachelor’s degree in adult learning, corporate training or related area

Tools

Microsoft Office

Job description

Customer Service Trainer - Corporate

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service Trainer, where you’ll develop impactful learning solutions to support employee success and ensure legendary customer service across North America.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Design and conduct training sessions using a variety of techniques to support employee success and drive high performance.

• Evaluate Customer Service training needs and provide recommendations to improve processes and procedures.

• Serve as a liaison for training teams across Uline’s Corporate Headquarters and our regional facilities.

• Create a welcoming and positive learning environment that encourages employee growth and development.

Minimum Requirements

• Bachelor’s degree in adult learning, corporate training or related area, or equivalent experience.

• Experience with existing and emerging training methods and tools.

• Proficient in Microsoft Office.

• Excellent communication, interpersonal and leadership skills.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Café featuring affordable daily meal options from local restaurants.

• On-site fitness center and beautifully maintained walking paths.

• Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!