Customer Service Team Lead & Front-End Operations Coach

Whole Foods Market; Sugar Land (TX); On-site; USD 26,000 - 45,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Sugar Land, TX is seeking a Team Member to support daily operations, assist Team Leader, and deliver top customer service. You will help manage labor and store programs while maintaining compliance with health and safety standards.

The role requires 18+ months in retail and 6+ months of supervisory experience, with the ability to lift 50 pounds and work a flexible schedule including nights and weekends.

Qualifications

• 18+ months of retail Team Member experience.
• 6+ months of supervisory experience.
• Must be able to lift 50 pounds.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service and retail execution.
• Lead and develop Team Members; act as point person when needed.
• Help meet cost, margin, expense, and labor targets.
• Address customer questions and resolve concerns promptly.
• Maintain safety, food safety, and health regulations.

Skills

Customer service

Retail operations

Team leadership

Communication

Inventory management

Tools

Microsoft Office

Job description

Whole Foods Market in Sugar Land, TX is seeking a Team Member to support daily operations, assist Team Leader, and deliver top customer service. You will help manage labor and store programs while maintaining compliance with health and safety standards.

The role requires 18+ months in retail and 6+ months of supervisory experience, with the ability to lift 50 pounds and work a flexible schedule including nights and weekends.