Customer Service & Store Support Specialist

Big Y Foods, Inc.; Somers (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Big Y Foods, Inc. is seeking a Customer Service Specialist for the Big Y Express in Somers, CT. This role focuses on delivering an exceptional customer experience in convenience and fuel areas and requires accurate transaction processing and adherence to food safety standards.

The position supports store operations, including coverage in the Store Manager's absence, with a commitment to Big Y's culture of caring and professional appearance.

Qualifications

• Must be 18 years of age or older.
• Willingness to cross train and learn other areas as needed.
• Ability to operate within company policies, procedures, and standards.
• Must project a clean and professional appearance.
• Ability to work a flexible schedule in accordance with the needs of the store.
• Willingness to represent and support Big Y's culture of caring.

Responsibilities

• Provide customers with an exceptional and rewarding experience in the convenience and fuel areas of Big Y.
• Accurately process customer transactions.
• Maintain store conditions, including proper ordering, inventory, production and food safety standards.
• Provide oversight in the Store Manager's absence.

Job description

Big Y Foods, Inc. is seeking a Customer Service Specialist for the Big Y Express in Somers, CT. This role focuses on delivering an exceptional customer experience in convenience and fuel areas and requires accurate transaction processing and adherence to food safety standards.

The position supports store operations, including coverage in the Store Manager's absence, with a commitment to Big Y's culture of caring and professional appearance.