Customer Service Specialist (Big Y Express)

Big Y Foods, Inc.; Northampton (MA); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account

Life and disability insurance

401(k) retirement plan

Paid time off

Paid holidays

Tuition assistance

Bereavement leave

Descripción de la vacante

Big Y Foods, Inc. is seeking a Customer Service Specialist for Big Y Express in Northampton, MA.

You will provide customers with an exceptional experience in the convenience and fuel areas, accurately process transactions, and help maintain store conditions including inventory, food safety, and order accuracy. You may cross-train in other areas, adapt to a flexible schedule, and represent the company’s culture of caring.

Formación

• Must be 18 years or older.
• Ability to operate within company policies and standards.
• Willingness to cross train and learn other areas as needed.
• Ability to work a flexible schedule to meet store needs.

Responsabilidades

• Process customer transactions accurately and efficiently.
• Maintain store conditions, including inventory, production, and food safety standards.
• Provide exceptional customer service in the Big Y Express areas.
• Provide oversight in the Store Manager’s absence.

Conocimientos

Customer service

Cash handling

Communication

Herramientas

POS system

Descripción del empleo

Location:NORTHAMPTON,MA(138 North King Street (BIG Y EXPRESS))

The Customer Service Specialist Big Y Express is responsible for providing customers with an exceptional and rewarding experience in the convenience and fuel areas of Big Y. The Customer Service Specialist BYE is responsible for accurately processing customer transactions and maintaining store conditions to include proper ordering, inventory, production and food safety standards. Additionally, the Customer Service Specialist provides oversight in the Store Manager’s absence.

• Ability to represent and support Big Y’s culture of caring while living our Mission & Vision.
• Supports Big Y’s commitment to Culture & Belonging.
• Must project a clean and professional appearance.
• Ability to operate within company policies, procedures, and standards.
• Willingness to cross train and learn other areas as needed.
• Ability to work a flexible schedule in accordance with the needs of the store.
• Must be 18 years of age or older.

Eligible employees are offered a comprehensive benefits package, including medical, dental, and vision insurance; Flexible Spending Account (FSA); life and disability insurance; a 401(k)-retirement savings plan; paid time off; paid holidays; tuition assistance; and bereavement leave. The Company may provide an annual discretionary 401(k) match based on Company performance and other applicable metrics; a match is not guaranteed. Certain positions may also be eligible to participate in the Company's Management Incentive Program. All benefits and incentive program eligibility are subject to applicable plan provisions and Company policies.

Should you have a need, Big Y will provide reasonable accommodation to complete the application.
Big Y is an equal opportunity employer and a drug-free and smoke-free workplace.

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