Customer Experience Specialist - Flexible Hours & Benefits

Big Y Foods, Inc.; Stafford (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Tuition assistance

Bereavement leave

Job summary

Big Y Foods, Inc. is hiring a Customer Service Specialist for Big Y Express in Stafford Springs, CT. The role centers on delivering an exceptional customer experience in convenience and fuel areas, processing transactions accurately, and maintaining store conditions.

The position requires flexibility, willingness to cross-train, and compliance with company policies while upholding food safety standards. Candidates must be 18+ and professional in appearance.

Qualifications

• Must be able to represent Big Y’s culture of caring and provide exceptional customer experiences.
• Demonstrated ability to process customer transactions accurately and efficiently.
• Willingness to cross-train and learn other areas as needed.

Responsibilities

• Process customer transactions accurately in the Big Y Express area.
• Maintain store conditions, inventory, and food safety standards.
• Provide oversight in the Store Manager’s absence and support team duties.

Skills

Customer service

Cash handling

Attention to detail

Flexible schedule

Job description

Big Y Foods, Inc. is hiring a Customer Service Specialist for Big Y Express in Stafford Springs, CT. The role centers on delivering an exceptional customer experience in convenience and fuel areas, processing transactions accurately, and maintaining store conditions.

The position requires flexibility, willingness to cross-train, and compliance with company policies while upholding food safety standards. Candidates must be 18+ and professional in appearance.