Customer Service & Stock Associate

Roses Discount Stor; Wake Forest (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Big Lots in Wake Forest, NC is seeking a Customer Service Associate to greet customers, assist with merchandise selection, and process transactions at the POS. The role includes unloading trucks, stocking shelves, and maintaining an organized store environment.

Preferred candidates have prior retail, hotel, restaurant, or grocery experience, ability to lift up to 50 lbs, and a flexible schedule including evenings, weekends and holidays.

Qualifications

• Education: High School or equivalent.
• Experience: Prefer experience in retail, hotel, restaurant, grocery or drug store environments.
• Physical Requirements: Able to lift up to 50 lbs and perform extensive standing and walking.
• Availability: Flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Provides customer engagement in a positive and approachable manner.
• Assists in maintaining a clean, well-stocked store.
• Helps unload merchandise from delivery trucks, organizes merchandise, and transports from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Handles customer funds and processes transactions using the POS system.
• Maintains a safe and secure shopping environment.
• Performs other duties to maintain an effective store operation.

Skills

Customer Focus

Developing Potential

Results Driven

Strong Organizational Skills

Communication Skills

Problem Solving/Decision Making

Job Knowledge

Relationship Management

Education

High School diploma or equivalent

Job description

Big Lots in Wake Forest, NC is seeking a Customer Service Associate to greet customers, assist with merchandise selection, and process transactions at the POS. The role includes unloading trucks, stocking shelves, and maintaining an organized store environment.

Preferred candidates have prior retail, hotel, restaurant, or grocery experience, ability to lift up to 50 lbs, and a flexible schedule including evenings, weekends and holidays.