Full-Time Customer Service Specialist: Benefit-Rich Role

Arrow Exterminators; Denton (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Company-paid life insurance

Job summary

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role pays an hourly rate based on experience and offers a robust benefits package.

As part of a family-owned national pest control leader, you will handle scheduling, payments, and file updates, while engaging customers to ensure seamless service and strong account performance.

Qualifications

• Microsoft Office proficiency required.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Be the first point of contact for internal and external customers.
• Schedule services, take payments, and update customer files.
• Connect with customers via outbound calls to ensure appointments and payments.
• Support a team-driven service center focused on monthly goals.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role pays an hourly rate based on experience and offers a robust benefits package.

As part of a family-owned national pest control leader, you will handle scheduling, payments, and file updates, while engaging customers to ensure seamless service and strong account performance.