Customer Experience Specialist — Full-Time with Generous Benefits

Arrow Exterminators; Robertsdale (AL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident保险

Health & wellness suite

Company-paid + additional life保险

Job summary

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.

Our administrative representatives enjoy benefits including generous time off, holidays, retirement options, and comprehensive health coverage. You will handle inquiries, schedule service, process payments, and maintain customer files while

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal or external customers.
• Handle incoming calls, determine problems, and provide solutions.
• Assist in scheduling a service, taking a payment, or updating customer files.
• Connect with customers via outbound calls to ensure technicians are scheduled and accounts are paid.
• Work in a team atmosphere to meet service center goals.
• Utilize computer skills and problem solving to create an awesome experience.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.

Our administrative representatives enjoy benefits including generous time off, holidays, retirement options, and comprehensive health coverage. You will handle inquiries, schedule service, process payments, and maintain customer files while