Customer Service Specialist – Plumbing & Drain

bluefrog Plumbing of NE Dallas; Boynton Beach (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Job summary

bluefrog Plumbing of NE Dallas is looking for a Customer Service Representative in Boynton Beach, FL. You will handle inquiries, schedule services, and ensure client satisfaction. Ideal candidates will have previous customer service experience, strong communication skills, and proficiency in customer service software. The company offers competitive salary, benefits including health and dental insurance, alongside opportunities for personal and professional growth within a supportive environment.

Qualifications

• Previous experience in customer service is essential.
• Strong communication and interpersonal skills are a must.
• Ability to efficiently multitask and prioritize is crucial.

Responsibilities

• Handle customer inquiries and provide service information.
• Schedule plumbing and drain service appointments.
• Assist with billing and invoicing questions.
• Follow up to ensure customer satisfaction.
• Maintain accurate customer records and documentation.

Skills

Customer service experience

Excellent communication skills

Interpersonal skills

Ability to multitask

Proficient in customer service software

Positive demeanor

Familiar with Service Titan

Job description

bluefrog Plumbing of NE Dallas is looking for a Customer Service Representative in Boynton Beach, FL. You will handle inquiries, schedule services, and ensure client satisfaction. Ideal candidates will have previous customer service experience, strong communication skills, and proficiency in customer service software. The company offers competitive salary, benefits including health and dental insurance, alongside opportunities for personal and professional growth within a supportive environment.