Customer Service Representative

bluefrog Plumbing + Drain of Boynton Beach FL; Boynton Beach (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Job summary

bluefrog Plumbing + Drain of Boynton Beach FL is seeking a Customer Service Representative to enhance its team. This role involves handling customer inquiries, scheduling appointments for plumbing and drain services, and assisting with billing. Ideal candidates will have prior customer service experience and strong communication skills. The company promotes a supportive work environment and values customer satisfaction. Benefits include health insurance and opportunities for advancement.

Qualifications

• Previous customer service experience is required.
• Excellent communication and interpersonal skills are necessary.
• Ability to multitask and prioritize in a fast-paced environment.
• Familiarity with Service Titan is a plus.

Responsibilities

• Handle incoming customer inquiries about our services.
• Schedule appointments for plumbing and drain services.
• Assist with billing and invoicing inquiries.
• Follow up with customers to ensure satisfaction.

Skills

Previous customer service experience

Excellent communication skills

Ability to multitask

Proficient in using customer service software

Positive and professional demeanor

Familiar with Service Titan

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement

About the Role:

We are seeking a Customer Service Representative to join our team at bluefrog Plumbing + Drain of Boynton Beach FL. As a key member of our customer service team, you will play a crucial role in providing exceptional service to our clients and ensuring their needs are met.

Responsibilities:

• Handle incoming customer inquiries and provide information about our services
• Schedule appointments for our plumbing and drain services
• Assist with billing and invoicing inquiries
• Follow up with customers to ensure satisfactionMaintain accurate customer records and documentation

Requirements:

• Previous customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in using customer service software and tools
• Positive and professional demeanor
• Familiar with Service Titan

About Us:

bluefrog Plumbing + Drain of Boynton Beach FL has been providing top-notch plumbing and drain services to the Boynton Beach, FL area for over 10 years. Our commitment to customer satisfaction and our friendly, professional team make us a trusted choice for plumbing needs. We offer a supportive and collaborative work environment for our employees, with opportunities for growth and development.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to bluefrog Plumbing + Drain Corporate.