Customer Service Pro - Growth, Bonuses & Benefits

bluefrog Plumbing + Drain of Boynton Beach FL; Boynton Beach (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Job summary

bluefrog Plumbing + Drain of Boynton Beach FL is seeking a Customer Service Representative to enhance its team. This role involves handling customer inquiries, scheduling appointments for plumbing and drain services, and assisting with billing. Ideal candidates will have prior customer service experience and strong communication skills. The company promotes a supportive work environment and values customer satisfaction. Benefits include health insurance and opportunities for advancement.

Qualifications

• Previous customer service experience is required.
• Excellent communication and interpersonal skills are necessary.
• Ability to multitask and prioritize in a fast-paced environment.
• Familiarity with Service Titan is a plus.

Responsibilities

• Handle incoming customer inquiries about our services.
• Schedule appointments for plumbing and drain services.
• Assist with billing and invoicing inquiries.
• Follow up with customers to ensure satisfaction.

Skills

Previous customer service experience

Excellent communication skills

Ability to multitask

Proficient in using customer service software

Positive and professional demeanor

Familiar with Service Titan

Job description

bluefrog Plumbing + Drain of Boynton Beach FL is seeking a Customer Service Representative to enhance its team. This role involves handling customer inquiries, scheduling appointments for plumbing and drain services, and assisting with billing. Ideal candidates will have prior customer service experience and strong communication skills. The company promotes a supportive work environment and values customer satisfaction. Benefits include health insurance and opportunities for advancement.