Customer Service Specialist — Mon–Fri, Training + Commission

Credit Mgmt; Kearney (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

Paid training and ongoing development

Opportunities for pay increases andBon

Employee recognition and incentive

Job summary

Credit Management Services, Inc. is seeking a Customer Service Representative for our Kearney, NE location. You will work with consumers by phone to answer questions, review accounts, discuss payment options, and help establish arrangements.

Training will be provided to those new to call center or collections roles. This full-time, in-office position offers a Monday–Friday schedule with no nights or weekends and opportunities for pay increases based on performance.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and learning new systems.
• Dependable with consistent attendance.

Responsibilities

• Communicate with consumers by phone and provide professional, helpful customer service.
• Review account information and answer questions.
• Discuss payment options and help establish payment arrangements.
• Work toward individual and team goals.
• Maintain accurate account records and document conversations.
• Follow company procedures and approved communication guidelines.
• Work as part of a team to provide a positive consumer experience.

Skills

Strong communication

Customer service skills

Computer literacy

Education

High school diploma or equivalent

Tools

Computers and learning new systems

Job description

Credit Management Services, Inc. is seeking a Customer Service Representative for our Kearney, NE location. You will work with consumers by phone to answer questions, review accounts, discuss payment options, and help establish arrangements.

Training will be provided to those new to call center or collections roles. This full-time, in-office position offers a Monday–Friday schedule with no nights or weekends and opportunities for pay increases based on performance.