Mon-Fri Customer Care Rep — Up to $18/hr + Commission

Credit Mgmt; Grand Island (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

Paid training and ongoing development

Bonuses and advancement opportunities

Stable, growing company

Job summary

Credit Management Services, Inc. is seeking a Customer Service Representative to join our Grand Island, NE team. You will handle consumer calls, explain account information and payment options, and help find practical solutions in a friendly, professional manner.

This full-time, in-office role features a Monday–Friday schedule with no nights or weekends, starting pay up to $18/hour plus commission. Training provided, opportunities for pay increases and advancement, and a supportive environment

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and learning new systems.
• Dependable with consistent attendance.

Responsibilities

• Communicate with consumers by phone and provide professional, helpful customer service.
• Review account information and answer questions.
• Discuss payment options and help establish payment arrangements.
• Work toward individual and team goals.
• Maintain accurate account records and document conversations.
• Follow company procedures and approved communication guidelines.
• Work as part of a team to provide a positive consumer experience.

Skills

Communication

Customer service

Education

High school diploma or equivalent

Job description

Credit Management Services, Inc. is seeking a Customer Service Representative to join our Grand Island, NE team. You will handle consumer calls, explain account information and payment options, and help find practical solutions in a friendly, professional manner.

This full-time, in-office role features a Monday–Friday schedule with no nights or weekends, starting pay up to $18/hour plus commission. Training provided, opportunities for pay increases and advancement, and a supportive environment