Customer Service Specialist | Insurance Team Player

Cindyshumaker; Midlothian (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary

Comprehensive benefits package

Opportunities for professional development

Inclusive work environment

Focus on work-life balance

Job summary

A vibrant insurance agency in Midlothian is seeking a Customer Service Representative to provide exceptional service and support to clients across multiple channels. Ideal candidates should possess strong communication skills, be tech-savvy, and have a customer-oriented mindset. This full-time position offers a competitive salary, comprehensive benefits, and opportunities for career development in a fun and inclusive work environment.

Qualifications

• Strong written and verbal communication skills are essential.
• Must be tech-savvy and familiar with digital tools.
• Experience in customer service is advantageous but not mandatory.

Responsibilities

• Engage customers via phone, email, and chat.
• Assist with policy inquiries and claims efficiently.
• Work collaboratively for timely issue resolution.

Skills

Excellent communication skills

Tech-savvy

Customer-oriented mindset

Ability to adapt

Education

High school diploma or equivalent

College degree

Tools

Digital communication tools

Social media platforms

Job description

A vibrant insurance agency in Midlothian is seeking a Customer Service Representative to provide exceptional service and support to clients across multiple channels. Ideal candidates should possess strong communication skills, be tech-savvy, and have a customer-oriented mindset. This full-time position offers a competitive salary, comprehensive benefits, and opportunities for career development in a fun and inclusive work environment.