Customer Service & Insurance Support Specialist

Willknowsinsurance; Houston (TX); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Houston is seeking a Customer Service Representative to provide exceptional customer experiences and support. Responsibilities include assisting with policy changes, processing claims, and answering inquiries. The ideal candidate will possess strong communication skills, attention to detail, and be customer-focused. This full-time role offers competitive salary and opportunities for advancement within a supportive team environment.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills required.
• Detail-oriented and capable of multitasking.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

An insurance agency in Houston is seeking a Customer Service Representative to provide exceptional customer experiences and support. Responsibilities include assisting with policy changes, processing claims, and answering inquiries. The ideal candidate will possess strong communication skills, attention to detail, and be customer-focused. This full-time role offers competitive salary and opportunities for advancement within a supportive team environment.