Customer Service Specialist – Insurance (Licensing Included)

Paul Santone - State Farm Agent; Mentor (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Paul Santone - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, build relationships with clients, and coordinate with a local agent team to support the community. You will handle inquiries, maintain records, and contribute to a positive, customer-first culture.

The role emphasizes attention to detail, strong communication, and multitasking in a fast-paced environment within a growing agency that values work-life balance and opportunities for

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Job description

Paul Santone - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, build relationships with clients, and coordinate with a local agent team to support the community. You will handle inquiries, maintain records, and contribute to a positive, customer-first culture.

The role emphasizes attention to detail, strong communication, and multitasking in a fast-paced environment within a growing agency that values work-life balance and opportunities for