Customer Service Representative - State Farm Agent Team Member

Paul Lukitsch - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Paul Lukitsch - State Farm Agent in Pittsburgh is seeking a Customer Service Representative - State Farm Agent Team Member to foster exceptional customer experiences. You will ensure customer inquiries are addressed while supporting the agency's growth.

The role demands attention to detail, strong communication skills, and a customer-focused mindset. This position opens doors for career advancement and offers a flexible schedule with health insurance and paid time off.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Simple IRA
• Licensing Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Paul Lukitsch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.