Customer Service Representative

Cintas Corporation; Dayton (OH); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Career development

Job summary

Cintas Corporation in Dayton, OH is seeking a Customer Service Representative to support internal partners and external customers through various activities. You will handle calls, data entry, account reconciliation, and processing new accounts and orders, with outbound follow-ups to resolve issues.

The role emphasizes accuracy, timely communication, and collaboration with other teams to ensure customer satisfaction.

Qualifications

• 1+ years of customer service experience required.
• High School Diploma or GED; Bachelor's degree preferred.

Responsibilities

• Answer customer calls and provide prompt resolution.
• Data entry and account reconciliation.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound calls to obtain information and follow up to resolve issues.
• Assist with miscellaneous projects as needed.

Skills

Customer service

Data entry

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

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Cintas is seeking a Customer Service Representative toprovide customer service to both our internal partners and our external customers through various activities.Responsibilities include answering customer calls and providing prompt issue resolution;data entry;assisting in account reconciliation;preparing reports and invoices;processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues;and occasional miscellaneous projects.

Skills/Qualifications

Required

• 1+ years'customer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Preferred

• Experience with heavy inbound andoutbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Exceland Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

Nearest Major Market: Dayton
Job Segment: Customer Service Representative, Data Entry, Customer Service, Administrative