Customer Relations Specialist

Staffmark Group; La Vergne (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Medical/Dental/Vision

Life & Disability Insurance

401(k) Plan

Professional growth

Job summary

Staffmark Group in La Vergne, TN is seeking a Customer Relations Specialist to support customers, solve problems, and build positive relationships while delivering outstanding service daily. You will handle delivery schedules, shipping labels, inventory monitoring, and data entry. Schedule: Monday–Friday 7:30 AM–4:15 PM.

Pay rate: $20.00 per hour. A high school diploma or GED is required; an associate degree is preferred.

Qualifications

• Provide professional, courteous customer service.
• Experience with inventory control and MS Office.
• Familiarity with shipping documentation and CRM software.

Responsibilities

• Communicate with customers regarding delivery schedules and shipments.
• Prepare and distribute shipping labels and documentation.
• Monitor inventory levels and resolve discrepancies.

Skills

Customer service

Inventory control

Data entry

CRM software

Microsoft Office

Shipping documentation

Education

High school diploma or GED

Associate degree preferred

Tools

CRM software

Inventory management systems

Job description

Customer Relations Specialist

Location: La Vergne, TN

Pay Rate: $20.00 per hour

Schedule: Monday-Friday 7:30 AM-4:15 PM

If You Can Juggle Calls, Chat, and Coffee. We're Impressed.

Looking for Customer Relations Specialist jobs in La Vergne where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Job Duties

• Communicate with customers regarding delivery schedules, shipment updates, and inventory concerns.
• Prepare and distribute shipping labels, orders, and shipment documentation.
• Monitor inventory levels, identify shortages, and resolve discrepancies.

Education Requirements

• High school diploma or GED required.
• Associate degree preferred; equivalent combination of education and experience may be considered.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• 2 to 5 years of experience in inventory control, customer service, production control, supply chain, or related automotive environment preferred.
• Experience with shipping documentation, inventory management systems, or warehouse management systems preferred.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Ability to analyze and communicate inventory, delivery, and customer demand data issues and prepare reports.
• Strong attention to detail and accuracy when processing customer information, inventory data, shipping documentation, and labels.

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Relations Specialist.

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.