Customer Service Specialist — Home Improvement

Lowe's Companies, Inc.; Fern Park (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Fern Park, FL for a part-time role. You will welcome customers, help them find products, and ensure needs are met throughout the day.

Responsibilities include locating merchandise, stocking shelves, processing orders, and assisting in multiple departments as needed. Training opportunities and a 10% associate discount are available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Fern Park, FL for a part-time role. You will welcome customers, help them find products, and ensure needs are met throughout the day.

Responsibilities include locating merchandise, stocking shelves, processing orders, and assisting in multiple departments as needed. Training opportunities and a 10% associate discount are available.