Flexible Part-Time Customer Service – Home Improvement

Lowe's Companies, Inc.; Lakeland (FL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match + ESPP

Associate discount 10%

Track to the Trades

Job summary

Lowe's in Lakeland, FL is seeking a Customer Service Associate to help customers find the right products and services for their home improvement needs. You will welcome customers, listen to questions, and provide friendly, practical guidance.

This role offers growth with Lowe's through benefits like tuition assistance, health insurance, a company 401(k) with matching, and a 10% Associate Discount. You may work in Appliances, Hardware, or other departments based on needs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

6 Months Experience using a computer

6 Months Experience using common retai

Reading, writing, and basic arithmetic

Prolonged standing/sitting

Lifting 25 lbs

Education

Tools

Smartphones and tablets

Job description

Lowe's in Lakeland, FL is seeking a Customer Service Associate to help customers find the right products and services for their home improvement needs. You will welcome customers, listen to questions, and provide friendly, practical guidance.

This role offers growth with Lowe's through benefits like tuition assistance, health insurance, a company 401(k) with matching, and a 10% Associate Discount. You may work in Appliances, Hardware, or other departments based on needs.