Customer Service Specialist – Growth, PTO & 401(k)

Jake Laube - State Farm Agent; Cannon Falls (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Holidays paid time off

Advancement opportunities

Bonus/commission

Job summary

Jake Laube State Farm is hiring a Customer Service Representative to deliver exceptional service and support the growth of a local insurance business.

You will handle inquiries, build relationships, and coordinate with team members to meet client needs, while maintaining accurate records and contributing to a positive community presence.

Qualifications

• Customer service mindset and a positive attitude.
• Strong interpersonal skills and the ability to listen.
• Detail-oriented and capable of accurate record-keeping.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Work Hard

Care for others

Help People

Be responsible

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jake Laube State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Work Hard
• Care for others
• Help People
• Be responsible

BENEFITS:

• Fun Place to work
• Paid time off
• Holidays are paid time off
• 401K
• Monday-Friday 8:30am to 5:00pm
• No nights or weekends
• Salary plus commission/ bonus
• Growth potential/ opportunities for advancement within my agency