Customer Service & Engagement Specialist | Growth & Perks

Mark Lundstrom - State Farm Agent; Gaylord (MN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Paid time off

Profit sharing

Training & development

Job summary

Mark Lundstrom - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences to customers and support the growth of a local insurance business.

You will handle inquiries, coordinate with team members, and anticipate community needs while maintaining accuracy and attention to detail. This role emphasizes strong service orientation and clear communication with clients and colleagues.

Qualifications

• Customer service mindset and a commitment to helping clients.
• Excellent written and verbal communication and interpersonal skills.
• Detail-oriented with strong multitasking abilities.
• Previous customer service experience recommended.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

multitasking

Job description

Mark Lundstrom - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences to customers and support the growth of a local insurance business.

You will handle inquiries, coordinate with team members, and anticipate community needs while maintaining accuracy and attention to detail. This role emphasizes strong service orientation and clear communication with clients and colleagues.