Customer Service Pro — Growth, Benefits & 9–5 Schedule

Getphillyinsurance; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health stipend

Work hours

Advancement opportunities

Paid time off

Training & development

401(k)

401(k) matching

Bonus

Competitive salary

Job summary

Paul Hoffman - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients seeking insurance and financial services. You will build relationships, answer inquiries, and maintain accurate records while supporting a growing agent network.

Ideal candidates are customer-focused, have strong communication skills, and can multitask in a fast-paced environment. The role offers regular business hours, opportunities for advancement, and benefits through State

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Communication

Customer service

Detail-oriented

Multitasking

Job description

Benefits:

• $250 Health Stipened after 90 days
• Monday-Friday 9:00am-5:00pm
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Paul Hoffman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.