Customer Service Representative - State Farm Agent Team Member

State Farm

Cannon Falls (MN)

On-site

USD 42,000 - 68,000

Full time

9 days ago

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Benefits offered by this job

401(k) matching
Bonus based on performance
Paid time off
Training & development
Company parties
Growth opportunities

Job summary

State Farm's Jake Laube agency is seeking a Customer Service Representative to deliver outstanding service to policyholders and the community. You will handle inquiries, build relationships, and coordinate with the team to support growth.

This role offers a Monday–Friday schedule from 8:30am to 5:00pm, paid time off, and opportunities for advancement. Compensation includes salary plus commission/bonus and performance-based incentives.

Qualifications

  • Work hard and be reliable.
  • Care for others and help people.
  • Be responsible and customer-focused.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Work Hard
Care for others
Help People
Be responsible

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jake Laube State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Work Hard
  • Care for others
  • Help People
  • Be responsible
BENEFITS:
  • Fun Place to work
  • Paid time off
  • Holidays are paid time off
  • 401K
  • Monday-Friday 8:30am to 5:00pm
  • No nights or weekends
  • Salary plus commission/ bonus
  • Growth potential/ opportunities for advancement within my agency
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