Customer Service Specialist — Growth & Development

Keystone Prime Inc.; Denver (CO); On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

Job summary

Keystone Prime Inc. in Denver, CO, is hiring a Customer Service Representative for a full-time, on-site role. The position offers a salary range of $45,000 to $61,449 per year and includes a comprehensive benefits package.

The role emphasizes strong communication, problem-solving, and a customer-centric approach in a professional team environment. Responsibilities include responding to calls and emails, processing orders, and addressing complaints, with opportunities for growth and development

Qualifications

• Must have prior customer service experience.
• Demonstrates clear communication and problem-solving abilities.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Answer customer inquiries via calls and emails in a timely and professional manner.
• Maintain accurate records of customer interactions and service requests.
• Collaborate with cross-functional teams to meet customer needs.
• Monitor customer satisfaction and provide feedback to improve service quality.
• Adhere to company policies and procedures related to customer service.

Skills

Strong communication

Problem-solving

Attention to detail

Teamwork

Customer service experience

Education

High school diploma or equivalent

Job description

Keystone Prime Inc. in Denver, CO, is hiring a Customer Service Representative for a full-time, on-site role. The position offers a salary range of $45,000 to $61,449 per year and includes a comprehensive benefits package.

The role emphasizes strong communication, problem-solving, and a customer-centric approach in a professional team environment. Responsibilities include responding to calls and emails, processing orders, and addressing complaints, with opportunities for growth and development