Insurance Customer Service Specialist — Flexible Schedule & Growth

Aaron Seitz - State Farm Agent; Macomb Township (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Monthly bonus

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Aaron Seitz - State Farm Agent is seeking a friendly, dedicated Customer Service Representative to join a small, community-focused agency. You will answer inquiries, update policies, assist with claims, and maintain records to support client satisfaction and agency growth.

You’ll work with a team of six in a family-oriented culture that values work-life balance, training, and opportunities for advancement. Previous customer service is preferred, and strong communication helps you thrive in a

Qualifications

• Clear communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

Aaron Seitz - State Farm Agent is seeking a friendly, dedicated Customer Service Representative to join a small, community-focused agency. You will answer inquiries, update policies, assist with claims, and maintain records to support client satisfaction and agency growth.

You’ll work with a team of six in a family-oriented culture that values work-life balance, training, and opportunities for advancement. Previous customer service is preferred, and strong communication helps you thrive in a