Customer Service Specialist - Financial Services

PLS; Calumet Park (IL); On-site; USD 22,868 - 25,623; Full time

Benefits offered by this job

Medical/dental/vision

401(k) plan

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking Customer Service Representatives in Calumet Park, IL. This role focuses on delivering outstanding customer service and educating customers about our financial services. Previous experience in customer service is preferred. The position offers a pay rate between $16.60 and $18.60 per hour, depending on experience.

Benefits for eligible team members include medical, dental, vision, and 401(k). Flexible hours are required, including evenings and weekends.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant is preferred.
• English fluency is required; bilingual is a plus.
• Ability to work flexible hours, including early mornings and weekends.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Maintain company quality standards and comply with regulations.

Skills

Customer service experience

Strong verbal communication

Attention to detail

Bilingual (English/Spanish)

Job description

PLS is seeking Customer Service Representatives in Calumet Park, IL. This role focuses on delivering outstanding customer service and educating customers about our financial services. Previous experience in customer service is preferred. The position offers a pay rate between $16.60 and $18.60 per hour, depending on experience.

Benefits for eligible team members include medical, dental, vision, and 401(k). Flexible hours are required, including evenings and weekends.