Customer Experience Pro (Financial Services)

PLS; Evergreen Park (IL); On-site; USD 22,868 - 25,623; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking a Customer Service Representative in Evergreen Park, Illinois. This role is pivotal as you will be the face of PLS, ensuring exceptional customer service and educating clients about our financial products.

Ideal candidates will have prior customer service experience and the ability to communicate well in English, with Spanish as a plus. Benefits include medical, 401(k), and ongoing training opportunities, making this an excellent opportunity for growth.

Qualifications

• Previous customer service experience preferred in hospitality, financial services, retail, or restaurant.
• Ability and willingness to engage with customers.
• Professional appearance and demeanor required.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Maintain compliance with regulations during transactions.

Skills

Customer service experience

Strong verbal communication

Attention to detail

Bilingual (English/Spanish)

Job description

PLS is seeking a Customer Service Representative in Evergreen Park, Illinois. This role is pivotal as you will be the face of PLS, ensuring exceptional customer service and educating clients about our financial products.

Ideal candidates will have prior customer service experience and the ability to communicate well in English, with Spanish as a plus. Benefits include medical, 401(k), and ongoing training opportunities, making this an excellent opportunity for growth.