Customer Service Pro (Financial Retail) - Flexible Hours

PLS; Aurora (IL); On-site; USD 23,488 - 25,623; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Aurora, IL is hiring Customer Service Representatives to deliver exceptional customer service and educate customers about our financial products.

The CSR is responsible for resolving customer complaints, maintaining cash drawers, and ensuring compliance with regulations. Ideal candidates have previous customer service experience and can work flexible hours. Benefits include medical, 401(k), and ongoing training.

Qualifications

• Previous customer service experience in hospitality, financial services, retail or restaurant preferred.
• Professional appearance and demeanor.
• Ability to work flexible hours.

Responsibilities

• Providing outstanding customer service.
• Educating customers about products and services.
• Completing transactions accurately and maintaining a balanced cash drawer.

Skills

Customer service experience

Detail-oriented

Bilingual (English/Spanish)

Job description

PLS in Aurora, IL is hiring Customer Service Representatives to deliver exceptional customer service and educate customers about our financial products.

The CSR is responsible for resolving customer complaints, maintaining cash drawers, and ensuring compliance with regulations. Ideal candidates have previous customer service experience and can work flexible hours. Benefits include medical, 401(k), and ongoing training.