Overnight Customer Experience Specialist

PLS; Chicago (IL); On-site; USD 22,868 - 25,623; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Vacation time

Ongoing training

Job summary

PLS is seeking Customer Service Representatives (CSRs) in Chicago, IL to be the primary point of contact with customers. CSRs are responsible for delivering superior customer service, ensuring compliance with company standards, and handling transactions effectively.

Successful candidates will have a customer service background, exceptional communication skills, and a strong attention to detail. The position offers a competitive salary ranging from $16.60 to $18.60 per hour, along with benefits such as medical and 401(k) options.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant industries is preferred.
• Ability to engage with customers and offer tailored products/services.
• Exceptional attention to detail and multi-tasking ability.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Ensure compliance with all regulations.

Skills

Customer service experience

Ability to engage with customers

Attention to detail

Bilingual (English/Spanish)

Job description

PLS is seeking Customer Service Representatives (CSRs) in Chicago, IL to be the primary point of contact with customers. CSRs are responsible for delivering superior customer service, ensuring compliance with company standards, and handling transactions effectively.

Successful candidates will have a customer service background, exceptional communication skills, and a strong attention to detail. The position offers a competitive salary ranging from $16.60 to $18.60 per hour, along with benefits such as medical and 401(k) options.