Customer Service Specialist — Fast-Paced Support (Philadelphia)

Flint Central Inc.; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Flint Central Inc. in Philadelphia, PA, is seeking a Customer Service Representative to join a dedicated local team.

The role focuses on handling customer inquiries, resolving issues, and ensuring satisfaction across multiple channels, while assisting with order processing and maintaining accurate interaction records. The position emphasizes strong communication, a customer-centric mindset, and the ability to work efficiently in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills.
• Customer-centric approach.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Resolve issues to ensure customer satisfaction.
• Assist with order processing and maintain records of interactions.
• Use CRM to track and manage customer interactions and respond promptly.

Skills

Strong communication

Customer-centric

CRM experience

Team collaboration

Fast-paced environment

Education

High school diploma or equivalent

Tools

CRM system

Job description

Flint Central Inc. in Philadelphia, PA, is seeking a Customer Service Representative to join a dedicated local team.

The role focuses on handling customer inquiries, resolving issues, and ensuring satisfaction across multiple channels, while assisting with order processing and maintaining accurate interaction records. The position emphasizes strong communication, a customer-centric mindset, and the ability to work efficiently in a fast-paced environment.