Customer Service Representative

Flint Premier LLC; Austin (TX); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Job summary

Flint Premier LLC in Austin, TX is hiring a full-time Customer Service Representative to be the primary contact for customers and ensure they receive exceptional service. You will handle inquiries, resolve issues, and maintain composure under pressure while working closely with a collaborative team.

Candidates should have a high school diploma or equivalent, at least one year of customer service experience, strong English skills, and familiarity with CRM software.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• English proficiency required.
• CRM software experience is a plus.

Responsibilities

• Handle customer inquiries
• Resolve issues
• Provide exceptional service

Skills

Customer service

Communication skills

CRM software

English proficiency

Working under pressure

Education

High school diploma or equivalent

Job description

Flint Premier LLC, based in Austin, TX, is seeking a full-time Customer Service Representative to provide top-notch support. You will be the primary contact for customers, ensuring they receive exceptional service.

Your daily tasks will involve handling customer inquiries, resolving issues, and maintaining a calm demeanor. Strong communication skills and the ability to work under pressure are crucial for this role.

You will join a dedicated team in Austin, TX, working collaboratively to meet customer needs efficiently. The workplace is bustling and focused on delivering excellent service.

The annual salary for this position ranges from $45,000 to $61,548, with benefits such as health insurance, retirement plans, and possibly other perks that can be discussed in detail during the interview process. The role involves managing daily tasks, utilizing various tools and software, and working in a collaborative office environment. Candidates should have a degree in a relevant field, typically 2-4 years of experience, and strong communication skills. The position requires a proactive attitude, attention to detail, and the ability to meet deadlines.

Candidates should have a high school diploma or equivalent and at least one year of experience in customer service. Proficiency in English is required, and experience with CRM software is a plus.

• Handling customer inquiries
• resolving issues
• providing exceptional serviceHigh school diploma or equivalent
• at least one year of experience in customer service or a related field
• proficiency in English
• experience with CRM software