Customer Service Specialist — Fast-Paced PBM Support

Direct Staffing Inc; Manchester-by-the-Sea (MA); On-site; USD 14,774 - 21,042; Full time

Job summary

A staffing agency is seeking a Customer Service Representative in Byfield, MA. Responsibilities include performing data entry, maintaining relationships with customers, and answering inquiries professionally. Candidates must have a High School diploma, experience in call centers, and the flexibility to work a variety of shifts including weekends. This position offers a Temp-to-Hire possibility and requires training for 3-4 weeks. Join a fast-paced environment where you can grow your career!

Qualifications

• Customer service experience in a call center environment is desired.
• Must be flexible with schedule, available 7 days a week.
• Detail-oriented and able to work independently.

Responsibilities

• Perform data entry and use software programs.
• Maintain solid customer relationships, addressing questions and concerns.
• Document calls and evaluate accounts for further research.

Skills

Interpersonal customer service

Data entry

Attention to accuracy

Flexibility with shifts

Education

High School Diploma/equivalent

Job description

A staffing agency is seeking a Customer Service Representative in Byfield, MA. Responsibilities include performing data entry, maintaining relationships with customers, and answering inquiries professionally. Candidates must have a High School diploma, experience in call centers, and the flexibility to work a variety of shifts including weekends. This position offers a Temp-to-Hire possibility and requires training for 3-4 weeks. Join a fast-paced environment where you can grow your career!