Pharma Customer Service Specialist | Data-Driven & Professional

Direct Staffing Inc; Mason (OH); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Competitive hourly pay with weekly checks

Online continuing education

Employee discounts

Job summary

A leading staffing agency is seeking Customer Service Representatives for a prominent pharmaceutical client in Mason, Ohio. This role requires strong communication and organizational skills, handling customer inquiries via calls and emails. Candidates should have a High School Diploma and preferably prior experience in billing or collections. The work schedule is flexible, needing availability between 6:00 am and 10:00 pm, including weekends. This is a great opportunity to develop a rewarding career in client services.

Qualifications

• Must have a High School Diploma or equivalent.
• Prior Reimbursement experience preferred.
• Demonstrated ability to meet tight deadlines.
• Detail-oriented with strong organizational skills.

Responsibilities

• Handle incoming and outgoing calls and emails.
• Maintain customer relationships through effective communication.
• Document customer interactions accurately and efficiently.
• Meet productivity standards set forth by management.

Skills

Communication skills

Data entry

Problem-solving

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

A leading staffing agency is seeking Customer Service Representatives for a prominent pharmaceutical client in Mason, Ohio. This role requires strong communication and organizational skills, handling customer inquiries via calls and emails. Candidates should have a High School Diploma and preferably prior experience in billing or collections. The work schedule is flexible, needing availability between 6:00 am and 10:00 pm, including weekends. This is a great opportunity to develop a rewarding career in client services.