Customer Service Specialist — ERP & Data Entry, Commission

Hydro BioScience, LLC; Piney Flats (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Hydro BioScience, LLC is seeking a friendly Customer Service Representative to help customers identify products and place orders. You will answer calls, record orders, perform data entry, and handle email communications with follow-up calls.

The ideal candidate has excellent verbal and written communication skills and is proficient with Microsoft Excel, Word and Outlook. ERP system experience is preferred. Work hours are Monday–Friday, 8:00 a.m. to 5:00 p.m.

Qualifications

• Excellent verbal and written communication skills.
• Experience with Microsoft Excel, Word and Outlook.
• Experience with an ERP system preferred.

Responsibilities

• Answer customer calls and record orders.
• Input data entries accurately into the system.
• Email customers and follow up by phone.

Skills

Verbal communication

Written communication

Tools

Microsoft Excel

Microsoft Word

Outlook

ERP system

Job description

Hydro BioScience, LLC is seeking a friendly Customer Service Representative to help customers identify products and place orders. You will answer calls, record orders, perform data entry, and handle email communications with follow-up calls.

The ideal candidate has excellent verbal and written communication skills and is proficient with Microsoft Excel, Word and Outlook. ERP system experience is preferred. Work hours are Monday–Friday, 8:00 a.m. to 5:00 p.m.