Customer Service Specialist – Daytime Growth & Training

Molly Maid; Leon Valley (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid training on systems

Stable work schedule

Team-oriented culture

Ongoing training

Branded clothing

Advancement opportunities

Job summary

Molly Maid is hiring a Customer Service Representative to greet customers, book estimates, and schedule cleans. No nights or weekends; paid training and opportunities for advancement are offered.

You will handle calls, emails, and inquiries with a friendly, professional attitude. Legal work status in the U.S., background check, and a Mon–Fri daytime schedule are required; bilingual English/Spanish is helpful but not required.

Qualifications

• Minimum requirements to be considered for this position.

Responsibilities

• Grow and retain customers – Answer phone calls with a smile and book estimates and cleans for our valued customers.
• Communicate with customers and leads in a friendly, positive, and professional manner – Our team members love our customers, and you will too.
• Promote our culture and team – Embrace our culture of teamwork and let your positive attitude energize the team.
• Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.

Skills

Customer service

Communication skills

Tools

Microsoft Office

Job description

Molly Maid is hiring a Customer Service Representative to greet customers, book estimates, and schedule cleans. No nights or weekends; paid training and opportunities for advancement are offered.

You will handle calls, emails, and inquiries with a friendly, professional attitude. Legal work status in the U.S., background check, and a Mon–Fri daytime schedule are required; bilingual English/Spanish is helpful but not required.