Customer Service Specialist - Day Shift, Onsite, $18/hr

Sapphire Recruitment, LLC; City of Syracuse (NY); On-site; USD 21,000 - 29,000; Full time

Job summary

Sapphire Recruitment, LLC is hiring multiple Customer Service Representatives for an onsite, full-time role in Syracuse, NY. The position pays $18.00/hour, with 8:00 AM-4:00 PM shifts and one weekend day each week. This is a long-term temporary opportunity with potential for growth and advancement.

You will assist customers, research issues, process billing, prepare reports, support inside sales, and keep customer data accurate in a busy team setting.

Qualifications

• High school diploma or GED required.
• 2+ years in customer service or call center.
• Strong verbal and written communication skills.
• Good computer and data-entry skills.
• Professional, dependable and able to work in a fast-paced environment.

Responsibilities

• Assist customers with service requests, questions, and concerns.
• Research issues and provide timely, accurate solutions.
• Process billing and payment information.
• Prepare and distribute routine reports.
• Support inside sales activities and customer needs.
• Maintain accurate customer and account information.

Skills

Communication skills

Data entry

Computer skills

Fast-paced environment

Education

High school diploma or GED

Job description

Sapphire Recruitment, LLC is hiring multiple Customer Service Representatives for an onsite, full-time role in Syracuse, NY. The position pays $18.00/hour, with 8:00 AM-4:00 PM shifts and one weekend day each week. This is a long-term temporary opportunity with potential for growth and advancement.

You will assist customers, research issues, process billing, prepare reports, support inside sales, and keep customer data accurate in a busy team setting.