On-Site Data Entry Specialist — $23/hr + Shift Differentials

Rapid Response Monitoring; City of Syracuse (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Salary increases

Bonuses

Health/Dental/Vision

401k

Paid vacation

Wellness days

Advancement opportunities

Community impact

Job summary

Rapid Response Monitoring is seeking a Data Entry Representative to handle inbound client communications via phone, email, and fax at our Syracuse, NY location. You will input contract data, manage account transfers, and ensure accuracy while supporting team members with administrative tasks.

The role emphasizes attention to detail, excellent communication, and reliability, with a full-time on-site schedule and a $23/hour base pay plus shift differentials and a $500 hiring bonus after 6 months.

Qualifications

• High School diploma required; Associate’s degree or military experience preferred.

Responsibilities

• Receive inquiries from clients via phone, email, and fax.
• Triage and field questions from clients.
• Input contract information in our database.
• Implement client account transfers and verify changes.
• Ensure all client account entries adhere to jurisdictional regulations.
• Provide team members with proofreading, scanning, mailing, and other administrative support.

Skills

Attention to detail

Communication skills

Typing

Data entry

Phone support

Education

High School diploma

Associate’s degree or military experience

Tools

Database software

Job description

Rapid Response Monitoring is seeking a Data Entry Representative to handle inbound client communications via phone, email, and fax at our Syracuse, NY location. You will input contract data, manage account transfers, and ensure accuracy while supporting team members with administrative tasks.

The role emphasizes attention to detail, excellent communication, and reliability, with a full-time on-site schedule and a $23/hour base pay plus shift differentials and a $500 hiring bonus after 6 months.