Customer Service Representative / 62958

Sapphire Recruitment, LLC; Lewisburg (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free parking

Incentive raises

Job summary

Sapphire Recruitment, LLC in Lewisburg, TN is seeking a Customer Service Representative to handle a high volume of inbound calls, perform data entry, and support special projects.

The position is a long-term temporary role with incentive raises and free parking, working Monday-Friday, 8am-4:30pm.

Associates degree preferred with call center experience; bilingual abilities are a plus and Microsoft Office, SAP, Salesforce familiarity is advantageous.

Qualifications

• Associates Degree preferred; required to get hired on
• Proven experience working in a call center environment
• Typing skills 60+ WPM
• Experience with Microsoft Office, SAP, and Salesforce a plus
• Excellent customer service and communication skills; bilingual a plus
• Ability to multi-task and be detail-oriented

Responsibilities

• Handle high volume inbound calls to resolve customer questions
• Data Entry including order information
• Participate in special projects as assigned
• Other duties as assigned

Skills

Call center experience

Typing 60+ WPM

Microsoft Office

SAP

Salesforce

Bilingual

Detail-oriented

Education

Associates Degree (preferred)

Tools

Microsoft Office

SAP

Salesforce

Job description

Customer Service Representative (62958)

HOURS: Monday-Friday (8am - 4:30pm)

PAY RATE: $17.00/hr. Sapphire Recruitment is partnering with an innovative company in Lewisburg, TN to find Customer Service Representatives to become a vital part of their team!

This is an excellent long-term, temporary opportunity with incentive raises and free parking!

Duties & responsibilities of the Customer Service Representative include, but are not limited to, the following:

• Customer Service; answering a high volume of inbound calls to resolve customer questions
• Data Entry including order information
• Special projects as assigned
• Other duties as assigned

Background Profile of the Customer Service Representative include:

• Associates Degree preferred; required to get hired on
• Proven experience working in a call center environment
• Typing skills 60+ WPM
• Experience with Microsoft Office, SAP, and Sales Force a plus!
• Excellent customer service and communication skills - Bi-lingual is a plus!
• Ability to multi-task and be detail-oriented

Applicants must follow the Sapphire Recruitment employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.

Sapphire Recruitment is an Equal Opportunity Employer