Customer Service & Scheduling Specialist

Arrow Exterminators; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Wellness suite

Life insurance

Job summary

Arrow Exterminators is seeking a Customer Service Representative to provide uncompromised service support and administration for our Service Center customers. This full-time role is hourly-based, with compensation depending on experience.

As a valued member of our family of brands, you will join a team focused on delivering exceptional service, managing customer records, and supporting field technicians. We offer a robust benefits package and a team-oriented culture located in a dynamic Houston

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Handle incoming calls to schedule service, process payments, and update customer files.
• Make outbound calls to ensure technicians are scheduled and accounts are paid.

Skills

Customer service mindset

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arrow Exterminators is seeking a Customer Service Representative to provide uncompromised service support and administration for our Service Center customers. This full-time role is hourly-based, with compensation depending on experience.

As a valued member of our family of brands, you will join a team focused on delivering exceptional service, managing customer records, and supporting field technicians. We offer a robust benefits package and a team-oriented culture located in a dynamic Houston