Customer Service Specialist - Building Materials (ESOP)

Lumbermen's; Toledo (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

ESOP

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Paid holidays

Training and development

Job summary

Lumbermen’s, headquartered in Grand Rapids, operates in Michigan, Ohio, Indiana, Kentucky and Minnesota, is employee owned. The Toledo facility seeks a Customer Service Representative to support the Michigan market, including quotes, order entry and vendor inquiries. You will collaborate with production, manage inventory and help ensure timely delivery while upholding safety and service standards. MS Office skills and strong communication are essential.

Qualifications

• Strong communication and written skills are required.
• Dependability and teamwork are essential.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office is expected.

Responsibilities

• Living Out Lumbermen’s Culture—model core values and customer-first mindset.
• Quoting products accurately and delivering timely quotes.
• Managing inventory levels and order data entry.
• Providing customer/vendor support and resolving inquiries promptly.
• Collaborating with production to ensure on-time delivery.

Skills

Communication skills

Dependable

Cooperative with employee owners

Multitasking

Time management

Tools

MS Office

Job description

Lumbermen’s, headquartered in Grand Rapids, operates in Michigan, Ohio, Indiana, Kentucky and Minnesota, is employee owned. The Toledo facility seeks a Customer Service Representative to support the Michigan market, including quotes, order entry and vendor inquiries. You will collaborate with production, manage inventory and help ensure timely delivery while upholding safety and service standards. MS Office skills and strong communication are essential.