Customer Service Specialist — Builder/Wholesale Orders

P.c.-Richard-; East Farmingdale (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health plan options

Health Savings Account (HSA) option

Vision & Dental plan

Life Insurance and Supplemental Plans

401k Retirement Savings with company-m

Discounts and Paid Time Off

Job summary

P.C. Richard & Son is seeking a friendly, detail-oriented Customer Service Representative for our Builder/Wholesale Division in Farmingdale, NY. You will handle orders, data entry, and daily communication with builders and contractors in a fast-paced environment.

This entry-level role offers weekday hours, comprehensive benefits for full-time employees, and opportunities to learn our internal systems and grow with the company.

Qualifications

• Detail oriented with strong interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Customer service and data entry experience required.

Responsibilities

• Answering calls from customers with existing accounts to place orders by phone or email; enter orders into the POS system and follow through to delivery.
• Confirming deliveries with the customer the night before delivery, reviewing address, delivery instructions and product information.

Skills

Customer service

Data entry

Interpersonal skills

Detail oriented

Multitasking

Tools

POS system

Job description

P.C. Richard & Son is seeking a friendly, detail-oriented Customer Service Representative for our Builder/Wholesale Division in Farmingdale, NY. You will handle orders, data entry, and daily communication with builders and contractors in a fast-paced environment.

This entry-level role offers weekday hours, comprehensive benefits for full-time employees, and opportunities to learn our internal systems and grow with the company.